Imaging Services Coordinator

Full time

AMIC is seeking a highly motivated full-time candidate to work closely with our large group of subspecialty-trained radiologists and provide exceptional patient care, service to clients, and support to our providers.

About Advanced Medical Imaging Consultants (AMIC)

Advanced Medical Imaging Consultants (AMIC) is a dynamic private practice radiology group, headquartered in Fort Collins, Colorado, with more than 35 subspecialty-trained radiologists. For over 40 years we have provided quality service and have deep ties to the communities of Northern Colorado, Wyoming, and Western Nebraska through both on-site coverage and teleradiology services. AMIC encompasses the vision and skills needed to transform how radiologists provide exceptional service to hospitals, medical clinics, imaging centers, referring physicians and patients. We are proud to be the trusted choice of over 700 area physicians for their patients’ medical imaging needs.

Position Summary 

• Work closely with radiologists to facilitate workflow and daily needs in addition to supporting their interactions with customers
• Coordinate all radiology image and report management functions including but not limited to digital data (RIS/PACS) in a dynamic fast paced multi-hospital environment
• Serve as professional liaison to radiologists and their clients
• Contact referring providers and connect them to radiologists as needed
• Serve as telephone triage & liaison for inbound/outbound calls and transfer to appropriate service/individuals
• Perform quality control of exams ensuring they are ready for radiologist interpretation
• Monitor worklists and filters to ensure appropriateness and timeliness of reads
• Facilitate addendums to reports and ensure reports are corrected
• Maintain a continual high level of customer service both internally and externally
• Perform other duties as assigned

Job Requirements

• Healthcare and customer service experience preferred
• Excellent oral and written communication skills; advanced problem-solving skills
• Professional phone skills and experience
• General computer skills and knowledgeable in basic computer terminology
• Medical terminology preferred
• Ability to multitask and troubleshoot
• Ability to work both independently and in a team environment
• Ability to sit 6-8 hours per day entering data on PC

What AMIC Offers

• Health (various options), life, vision, and dental insurance
• Participation in generous retirement plan immediately upon hire
• Participation in company profit sharing plan after meeting eligibility requirements of full-time employment
• Health and wellness support

Pay Range

• Pay starts at $15.25 per hour
• A shift differential of $2 is paid for any shift starting after 3pm Monday-Friday, any overnight shift, and any weekend shift
• Biweekly (every other Friday) pay schedule